Our technology and trained staff is there to ensure service quality at par with modern private courier services at much lower prices.

PPFLD facilitates all Digital Franchise Post Offices for transporting the articles (mail and parcels) to the sorting facilities in their respective cities. The mail pickup is done through a digital platform (computer-aided dispatch or CAD).

Each of our Digital Franchise Post Offices operate a single ubiquitous digital booking platform and make use of the barcode labels to identify, track and bill the customers for the respective postal service. Existing postal system offers a mix of manual and digital booking whereas DFPOs shall use uniform booking system.

As part of our commitment towards improved postal services through DFPOs, sorting of mail and articles booked from DFPOs is done by PPFLD through a modern sorting process. This provides increased efficiency in delivery as well as helps with tracking of articles at each hop during the article journey.

As the entire DFPO network is equipped with a digital booking platform and mail is handled and sorted by dedicated staff and technology-driven processes. This ensures an effective track & trace facility on all articles booked from DFPOs and customers enjoy peace of mind by having complete visibility of their articles at each step throughout the article journey.

In line with our vision to make it a profitable venture for franchisees, PPFLD and Pakistan Post have extended the portfolio of products and services offered through the DFPO locations. This enables our franchisees to not only offer Pakistan Post’s services, but a host of other products and services such as WOW Health Services (Online doctor consultation, Health Insurance), Mobilink Bank account opening, sale of stationery & confectionary, mobile top-up, revenue stamps, and challans, fee collection, as well as any other product/service carrying potential in the given locality.